Help
Need help with RoomCart? Start here. If you can’t find an answer below, email support@roomcart.app and we’ll get back to you.
Sign in with Apple or Google, upload a room photo, pick your style and region, and generate your first plan. Your first room plan is free.
RoomCart Pro is billed through Apple. For renewals, cancellation, restore, and refunds, see Subscription & Billing Help.
Reinstalled the app or switched devices? Open the paywall or your Profile and tap Restore Purchases to recover your RoomCart Pro access.
Manage or cancel anytime in your Apple ID subscription settings. Deleting your RoomCart account does not cancel an Apple subscription.
Delete your account from Profile → Privacy & Data → Delete account. Full steps are on the Account and Data Deletion page.
You can delete your account in the app, or contact support@roomcart.app for help with privacy or data requests.
If a generation fails, your free credit is kept — just try again. AI redesigns are suggestions and may be inaccurate.
Retailer options open the retailer’s own website, where prices, stock, delivery, returns, and exact specifications are confirmed. RoomCart is a planner, not a store — there is no cart or checkout.
To access, export, or delete your data, use the in-app controls or email support@roomcart.app. See our Privacy Policy.
Email support@roomcart.app and include your account email and a short description of the issue.