Legal

Privacy Policy

Last updated: July 12, 2026

In short

RoomCart turns a photo of your room into an AI redesign and matching retailer options. We use your data to run that service — not to sell it. Photos are private by default and are used to generate your room plans. AI processing runs through service providers needed to provide the feature. Your photos are not used for model training unless you opt in, and you can delete your account at any time.

1. Overview

This Privacy Policy explains what information RoomCart (“RoomCart”, “we”, “us”) collects when you use the RoomCart app, how we use it, who we share it with, and the choices you have. It applies to the RoomCart iOS app and this website.

2. Data we collect

  • Account information: your email and name from Sign in with Apple or Google, and your account identifier.
  • Room photos you upload to plan around.
  • Design preferences: styles, region, renter-friendly setting, and preferred retailers.
  • Generated plans and the retailer options you view or select.
  • Subscription status from Apple / RevenueCat (we never see your card details).
  • Basic technical and diagnostic data needed to run and secure the app.

3. How we use your data

We use your data to create and authenticate your account, generate AI room designs from your photos, present regional retailer options, manage RoomCart Pro subscriptions and credits, provide support, and keep the service secure and working. We do not sell your personal data and we do not use your photos for advertising.

4. Photos and AI processing

Photos are private by default and are used to generate your room plans. When you generate a plan, your room photo is sent through our secure server to the AI service provider needed to produce the redesign. The “improve results” option is off by default — your photos are not used to train models unless you explicitly opt in. Deleting your account removes your uploaded photos from our active systems.

5. Service providers

AI processing runs through service providers needed to provide the feature. We share only what each provider needs to perform its function:

  • Supabase — authentication, database, and encrypted photo storage.
  • fal.ai — AI image generation; receives your room photo to produce a redesign.
  • RevenueCat — subscription management; receives a pseudonymous user id and purchase status.
  • Apple — App Store payments and Sign in with Apple.
  • Google — Sign in with Google, if you choose it.
  • Retailers — when you open a retailer link, that retailer’s own privacy policy applies.

6. Retailer links

RoomCart is a planner, not a store. Retailer options are links to regional retailer searches or pages. When you tap through, you leave RoomCart and the retailer collects information under their own policy. Prices, stock, delivery, returns, and exact specifications are confirmed on retailer sites, and we do not receive your payment details.

7. Legal bases

For users in the EEA and UK, we process data to perform our contract with you (running the app), for our legitimate interests (security and improving the service), and with your consent where required (for example, the opt-in results improvement).

8. Data retention

We keep your account data while your account is active. When you delete your account, we remove your uploaded photos, generated plans, preferences, and account data from our active systems. Some data may persist briefly in encrypted backups before rotation.

9. Deleting your data

You can delete your account in the app. Account deletion removes uploaded photos, generated plans, preferences, and account data from our active systems. Some data may persist briefly in encrypted backups before rotation. See Account and Data Deletion for step-by-step instructions.

10. Security

Data is transmitted over encrypted connections and stored with access controls scoped to your account. Provider secrets such as AI keys are held server-side and never shipped in the app. No system is perfectly secure, but we take reasonable measures to protect your data.

11. Children

RoomCart is not directed to children under 13 (or the minimum age in your region) and we do not knowingly collect their data.

12. International transfers

Your data may be processed on servers outside your country by us or our providers. Where required, we rely on appropriate safeguards for these transfers.

13. Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your data, and to object to or restrict certain processing. You can delete your account in the app; for anything else, contact support@roomcart.app.

14. Changes to this policy

We may update this policy as the app evolves. Material changes will be reflected here with a new “Last updated” date.

15. Contact

Questions about privacy? Email support@roomcart.app.